But customers expect to access customer support on the social channels where they follow and interact with brands. You might think of social media primarily as a marketing channel. If you’re not available on Facebook Messenger, you’re missing an incredible opportunity to connect with your existing audience and potential new customers.
More than a billion messages are sent between individuals and businesses every month on Facebook Messenger.
Book a Demo The benefits of using Facebook Messenger for business Stay connected with your audience and customers Manage all your messages stress-free with easy routing, saved replies, and friendly chatbots.
